Furniture · Kitchens · Stoffe

Returns & cancellation

You can cancel a contract or report a fault without an account. You do not need to give a reason for cancellation. You can also write to us directly at sofastilberlin@gmail.com .

Reason for contacting us First and last name Email for acknowledgement of receipt Order number, if known Scope of cancellation Details of your order and the items concerned

If you do not have an order number, please describe the contract here, for example with the order date and items. You can submit your cancellation even if it cannot be automatically matched to an order.

Reason (optional) Message (optional)

Photos can help with a complaint; they are not required for cancellation. Return instructions can be found in the cancellation policy.